Dec 12: Naavi has long been complaining that Airtel is practicing unethical practices for over charging its customers including placement of fraudulent transactions in the customer’s mobile and data usage accounts which amount to offences under ITA 2008. It is therefore no surprise to learn that an FIR has been filed against Airtel for extortion and threatening of one of the clients in Bangalore who has been allegedly wrongly billed for Rs 50000/-. Report
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A proper probe is required on Airtel’s business practices. In particular the accounts where a request has been received for closure, Airtel tries to delay registration of the request and charge for at least one month extra subscription. A study of closure requests and date of actual closure needs to be done by TRAI to establish this fraudulent activity.