Author Archives: Vijayashankar Na
Banking Ombudsman Scheme under Review
As one of the follow up measures of Damodaran Committee report on Customer Service, RBI has set up a committee to review the Banking Ombudsman scheme. (Refer details here). Members of the public who have their views on the functioning … Continue reading
Banks can be fined upto Rs 1 crore for violating RBI regulation
The Banking Regulation Act amendment Act 2012 which was recently passed by the Parliament has now become effective.(See PIB Press Release). It amends several provisions of the Banking Regulation Act 1949. Some of the amendments are directed towards new Branch … Continue reading
Can Minors open Facebook account?
For the regular users of Facebook or Google, the question whether minors can open an account appears funny. But this is precisely what the Delhi High Court has asked the Indian Government in a PIL. (Details here). It would be … Continue reading
46% of Bank Customers donot trust Internet Banking System! (?)
An interesting survey conducted in three countries namely US,UK and Germany have indicated that 46% of the consumers donot trust websites which rely only on “Passwords” for authentication. (Refer findings here) If the findings of this survey is extended to … Continue reading
Beware of the Micro Credit Card Fraud
Credit Cards are today being used by many of us as a means of convenience to make payments for various day to day requirements. Some times we use the same credit card also online. While the use of credit cards … Continue reading
Government issues clarification on Section 79 rules
The rules issued under Section 79 for Intermediaries had created a confusion in some circles about the action to be taken by the intermediary on receipt of a complaint about a specific content. Since the rules suggested that action had … Continue reading