Attention now turns on India as an outsourcing destination

As could be expected, the Great E- Banking Robbery has now brought Indian Outsourcing industry to the center of controversy. The Reuter report

Already some security experts in US have started a campaign for shifting the card processing business to some large US companies. Probably in the short run some business will move out of India since “Security” is an issue on which no financial institution wants to compromise.

However, at this point of time it is not clear where the Indian companies failed. It would be necessary for INCERT to conduct its own  enquiry and undertake necessary steps to document what really caused the security breaches and what can e done in future to secure the BPO industry’s interests.

Naavi