At FDPPI we started a “User Perception Survey on Privacy Software Compliance with DPDPA 2023” some time in January 2026.
The Objective was to collect the responses from DPOs and Companies about their current experience of the tools they were using. We later also requested the tool manufacturers also to use the same survey to report the utility of their tools.
During the survey responses were sought on the following specific parameters which the tools were expected to have.
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- Risk Assessment
- Data Discovery-Structured Data
- Data Discovery-Unstructured Data
- Classification of Data as per DPDPA requirements
- Creation of ROPA/Inventory of Processes
- Privacy Notice Generation
- Consent Collection
- Consent Lifecycle Management
- Consent Manager Handling
- Rights of Access and Deletion
- Rights of Grievance Redressal
- Rights of Nomination
- Management of pseudonymisation
- Management of Encryption
- Management of CIA of personal data
- Management of Data Breach Identification
- Data Breach Notification
- Cross Border Data Transfer
- Management of Verifiable Consent of guardian
- Management of Legitimate use based Processing
- identification of Significant Data Fiduciary Status
- management of Data Processing contracts
- Management of Processing under Processor’s control
- Management of Employee Data as an exclusive category
- management of DRP/BCP
- Creation of Personal Data Inventory
- Management of Data Governance Structure
- Management of Data Retention
- Data Audit Management
- Any other
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In this comprehensive list we had indicated what is the expectation of a DPO from the software.
We must admit that the responses received were lukewarm. Many responses were incomplete. Some were anonymous.
The reasons could be
a) Experience of the industry is non existent
b) Tool developers themselves are not confident of speaking about their products.
c) Many of the tools listed in the survey are not being used by companies at this point of time and only exist as offerings.
We admit that some of the tool developers would like to consider their tool capabilities as confidential and would not like to expose the weaknesses at this time to the professional community.
The lack of response is therefore not surprising. However we take on record that first such survey in India has been done and will be repeated from time to time.
If some tool owners want to keep themselves out of such surveys, it is their choice.
All tools claimed to support “Risk Assessment” but on other parameters only a few claimed to support. Most tools claimed support for Data Inventory creation, Consent Management and Classification though we have our doubts on the quality of performance in these areas.
However, we will look forward to further information from some of the tool developers who are likely to make their demo presentations to FDPPI and hope to get good responses on the 29 points mentioned above.
Naavi












