I would like to draw the attention of RBI to the following paragraph in the discussion paper on Disincentivisation of Cheques issued by them.
“companies, schools and educational institutions, etc which receive payment and (should) provide an immediate documentary evidence to the payer in the form of printable receipts “
I would like RBI to first introduce a printable acknowledgement for any complaints filed with RBI through their website under the “Contact us” link. Presently we only get a note on the web “Mail sent”. This is insufficient. RBI should send an acknowledgement through email along with a copy of the message posted with the digital signature of a responsible officer of RBI.
Will the Governor and ED of RBI make suitable arrangements for such an acknowledgement say by tomorrow?
Naavi
